your
QUESTIONS
Location and General Enquiries
WHERE ARE you located?
We are in Playhatch brackets RG4 9QU) near Sonning on Thames. Between Reading and Henley-on-Thames. We are the first pub on the left, 200 yards of the Playhatch roundabout, off the a 4155, using what three words luck.pull.care
Do you allow dogs?
On occasion, we allow well-behaved dogs who sit under the table,and are on a lead. Private functions can have one well-behaved dog. Assistant dogs are allowed, but again- ALL dogs must be kept on the lead.
Do you have parking and if so how big is your car park?
Yes! There are 35 spaces and you can park along the roadside if necessary.
Do you have baby changing facilities?
Unfortunately not. Sometimes people use their cars, or a quiet corner, or an empty part of the pub. We apologise for the inconvenience.
Do you do takeaways?
Yes. Introduced during lockdown, but still requested, we will happily serve your meals as takeaway. Unfortunately we are unable to deliver. Payment on collection or in advance on ordering. We may have to decline during busy periods. Due to the nature of beef, Alan is not happy to sell the beef roast this way.
Can I leave my car in your car park over night
Yes. However please let us know beforehand. Vehicles are left at owner’s risk.
Bookings
Do I have to book?
Tables of 1 to 8 people are easy to accommodate and can just walk in, but we do prefer bookings, because a lot of the food is freshly prepared and we would prefer not to run out of anything.
Do you take bookings online?
We prefer bookings to be made over the telephone (0118 947 3908). Preliminary enquiries can be either by phone or email. We do pick up answerphone messages often and will call you back as soon as possible.
Do I need to pay a deposit?
We ask for a deposit of £5 per person for funeral receptions, and £10 per person for tables of eight people or more. A deposit of £100 pounds will hold the date for a private function. This is refundable on the day, unless someone dining doesn’t show up within 7 days notice. For funeral receptions a full refund is always given.
Do I need to pre-order?
We ask tables of eight or more, and dinner parties to pre-order, simply for speed and efficiency. Alan is the only chef, with 1 to 2 assistants helping.
Menu Information
Do you cater for vegetarians and vegans?
Yes, we have some options on our menus and, as many dishes are made to order, we can adjust the dish to suit.
Do you cater for coeliacs or wheat intolerances?
Yes! Although we cannot guarantee no cross contamination. The kitchen is too small. We can often offer alternatives, wherever possible. We are very happy for you to bring your own gluten-free food items with you, for example bread replacements.
Do you use peanuts in your dishes?
No. We do not even sell bags of peanuts. There are no peanuts on site. BUT, some items we buy in have a standard warning on them ‘may contain nuts’.
The Environmental Health Officers have advised us to NOT cater for people with severe allergies to any food item, because our kitchen is too small
Facilities
Do you have a children’s play area?
No we don’t, but the garden is enclosed and great for running around and playing games like tag. You’re welcome to bring garden games with you, especially to private parties.
Do you allow smoking in the garden?
Yes. You can smoke anywhere in the garden.
Do you show (sky) sports?
Unfortunately not.
Do you have a jukebox, or play music?
No, we are very quiet country pub. Private parties are allowed to bring their own music suitable for the occasion. Do you need to ideally bring your own equipment to play it on. Although you can play music through the speakers in the pub, via Wi-Fi.
Do you have a slot machines?
No, absolutely not. Sorry, not sorry!
We prefer to give you a sophisticated dining atmosphere.
Disability Information
Is the pub on one level?
Yes it is, with only a few small doorsteps.
Do you have a disabled toilet?
Unfortunately not, but the toilets are quite large, and they have not often possed a problem for wheelchair-bound guests.
Do you have disabled parking?
Yes, we have one allocated space, which seems to be enough. Feel free to unload guests by the entrance and then park up, if necessary.
Disability notice – if you need further information please do not hesitate to contact us via email or telephone.